They meet their deadlines. Their work is good. They rarely complain. They might be the person who always volunteers, stays late when something needs finishing, remembers the detail everyone else missed and somehow manages to pull things out of the bag when the pressure is on. So why would you be worried about them? Because sometimes the employee who appears to be coping exceptionally well is using an exceptional amount of energy to make it look that way. This is something I t

Resilience is one of those words that's almost impossible to argue with. Of course we want to be resilient. We want to be able to cope when life gets difficult, recover after setbacks and keep going when things don't quite work out as planned. The problem is that resilience has also become something of a workplace cure-all. If employees are exhausted, overwhelmed or struggling, the response is often to help them become more resilient: perhaps a wellbeing webinar, some mindful