Every organisation has one. The person who just gets it done. They reply quickly, they remember the thing from the meeting three weeks ago, they pick up what falls between the cracks and they never make a fuss about it. Managers love this person. Colleagues love this person. Frankly, the whole team would struggle to function without this person. Which is exactly why I'd be a little worried about them. One woman that comes to my mind as I write this blog was an operations mana