top of page
Tranquil lake and mountains to reflect the calm environment of therapy sessions

A confidential, supportive space to explore your thoughts, express yourself freely, and move toward greater clarity and confidence

Offering remote sessions via video or phone, as well as in-person appointments in Twickenham.

If you’re feeling anxious, overwhelmed, or lacking motivation, or perhaps you’ve lost interest in the things that once brought you joy, you’ve come to the right place. You may be searching for clarity, emotional balance, or simply a space to understand yourself better. Whatever has brought you here, I’m here to support you.

Emma Collens, BACP-registered counsellor offering online therapy for adults

Emma Collens BSc, Dip, MBACP (Accred)

Experienced Counsellor & Psychotherapist

I’m a fully qualified integrative counsellor with a BSc (Hons) in Psychology and a CPCAB Diploma in Therapeutic Counselling. I’m an accredited member of the British Association for Counselling & Psychotherapy (MBACP), working in line with their ethical and professional guidelines.

With over 15 years’ experience supporting adults and vulnerable individuals, I’ve worked in emotional support services, residential care homes, and within counselling charities. These roles have allowed me to support people through a wide range of mental health challenges and life transitions.

My approach is grounded in both professional expertise and lived experience of how physical health, trauma, and emotional wellbeing are closely connected. I offer compassionate, knowledgeable support in a space where you can feel safe, heard and respected. 

 

I continue to undertake regular CPD training to ensure my practice is informed, relevant, and responsive to each person I work with. I am also a recognised provider with several health insurance companies, please get in touch if you'd like to check your eligibility for cover.

Meet Emma

My approach

Therapy with me is not one-size-fits-all. I use an integrative approach, blending humanistic, cognitive behavioural (CBT), and psychodynamic methods, to create a personalised experience based on your needs.

 

At the core of my work is a person-centred foundation, which means I offer:

  • A warm, non-judgemental relationship built on trust and empathy

  • A safe, confidential space to explore your thoughts, feelings, and behaviours

  • Sessions that move at your pace, with respect for your individual journey

 

With care, patience and respect, I offer professional support to help you make sense of your experiences, build resilience and move forward toward greater clarity and well-being, always at your own pace.

How I can help you

I have over 15 years of experience supporting adults, children, and vulnerable individuals in various settings. Here are some of the areas I specialise in:

Still water and greenery representing emotional clarity and peaceful support

Anxiety & Depression

Whether it’s a constant low mood, racing thoughts, or emotional numbness, these feelings can be exhausting and isolating. Together, we can explore what’s beneath the surface and find ways to ease the weight you’re carrying.

Chronic Illness & Disability

Living with a long-term health condition or adapting to a life-changing diagnosis can bring a wide range of emotions, from grief and frustration to fear and loss of identity. I offer a space where your experience is heard, understood, and supported.

Narcissistic Abuse Recovery

The emotional impact of narcissistic relationships can linger long after the relationship has ended. Therapy can help you rebuild trust in yourself, process what you’ve been through, and begin to recover your sense of self.

Grief & Loss

Grief doesn’t follow a straight line. Whether you’re mourning a person, a relationship, your health, or the life you thought you’d have, I provide space to honour your loss and begin to heal in your own time.

Neurodivergence

I work with clients who are navigating life with ADHD, autism, or awaiting diagnosis. Together, we can explore identity, coping strategies, and emotional wellbeing in a space that respects your experience, without pressure to mask or explain.

Low Self-Esteem & Self-Worth

If you find yourself constantly doubting your value or struggling to speak kindly to yourself, therapy can help you reconnect with your strengths, challenge critical thinking patterns, and develop greater self-acceptance.

You don't have to navigate this alone

If my approach resonates with you, I invite you to reach out. This could be the first step in understanding yourself more deeply and moving towards the change you're looking for.

What to expect

Each session is tailored to you: your pace, your goals, your needs. Whether you're looking for practical strategies or space to reflect, I’ll support you in a way that feels grounded and collaborative.

£65 per session.

50-minute sessions.

Sessions are available via video or phone as well as in-person sessions in Twickenham.

Get in touch to book a free chat

Ready to take the next step?

Starting therapy can feel like a big decision, but it doesn’t have to be complicated.

Here’s how the process works:

1

Book a free consultation

Send me a message to book a free 15-minute call. This is a no-obligation chat where we can talk about what’s brought you here and what you're looking for in therapy.

2

Get to know each other

If it feels like a good fit, we’ll arrange a regular time for your sessions, either online or in-person. I’ll also send you my client agreement to review and ask any questions you might have.

3

Begin your therapy journey

We'll start working together in a way that feels safe, respectful, and tailored to your pace. Whether you’re looking for short-term support or long-term change, I’ll be here to walk alongside you.

"Emma has helped me begin the process of recovering from a traumatic experience which triggered a lot of historic issues. Her approach has been better than I could have expected, she's thoughtful, understanding and clearly listens. She helps me approach things from new perspectives and is incredibly compassionate. I was scared to start therapy, but having met Emma, I'm really unsure why I was worried. I now have an outlet for my issues and I'm working through them, it's been life-changing!"

Anon

IMG_2961_edited.png

My values

I believe therapy should be inclusive, accessible, and affirming. I’m committed to providing a safe and accessible space for people of all backgrounds, identities, and abilities, including LGBTQIA+ clients, neurodivergent individuals, and those living with disability or chronic illness.

bottom of page