Looking for therapy that feels safe, supportive, and grounded? Emma Collens is a BACP-accredited counsellor and EMDR therapist offering online therapy for adults experiencing anxiety, depression, chronic illness, and neurodivergence. Trauma-informed support shaped by lived experience, where you don’t have to over-explain to be understood. Offering appointments in Twickenham and online. Book a Consultation When life feels heavy, therapy can offer space to pause There are times in life when holding everything together quietly becomes exhausting. Maybe you’re feeling anxious, low, or stuck in patterns that no longer feel helpful. Maybe you’re living with chronic illness or disability and trying to adjust to a body that no longer behaves in predictable ways. Maybe you’re neurodivergent and tired of masking, overthinking, or feeling misunderstood. Or perhaps you’ve experienced relational trauma or narcissistic abuse and are still carrying the impact of those experiences. Whatever has brought you here, therapy offers a space where you don’t have to manage everything alone. It can be a place to slow down, reflect, and begin to understand the patterns, emotions, and experiences that have shaped you. Emma Collens BSc, Dip, MBACP (Accred) Experienced Counsellor, Clinical Supervisor & EMDR Practitioner I’m Emma Collens, a BACP accredited psychotherapist, EMDR practitioner and clinical supervisor with over 15 years’ experience supporting people through anxiety, trauma, burnout, chronic illness, neurodivergence and major life transitions. My approach is relational and trauma-informed, shaped by both professional training and lived experience of chronic illness and neurodivergence. I offer a calm, thoughtful space where you don’t have to explain everything or hold it all together alone. More about me How I can help Meet Emma My approach My work is relational and trauma informed, grounded in psychological theory while always recognising the practical realities of your life and circumstances. In our work together I pay attention to: patterns in relationship attachment dynamics how the nervous system responds to stress the impact of past experiences on the present At the same time, therapy is always connected to what is happening in your life right now. Sessions are collaborative and paced in a way that feels manageable. There is no pressure to share more than you feel ready to. Read more Areas I commonly support Anxiety & Depression Low mood, anxious thoughts, or emotional numbness can quietly take over, leaving you feeling lost or disconnected. In therapy, I offer a space to slow down, understand what’s happening beneath the surface, and gently work through the layers. Together, we’ll find ways to ease the overwhelm and help you feel more present, empowered, and emotionally supported. Chronic Illness & Disability Living with a long-term health condition or adapting to a life-changing diagnosis can bring waves of grief, fear, frustration, and a loss of identity. As someone with lived experience, I understand how complex and isolating it can feel. I offer a space where your reality is not only heard and understood—but genuinely held—with compassion, insight, and support as you navigate what this means for you. Narcissistic Abuse Recovery Narcissistic abuse can leave lasting scars—gaslighting, manipulation, and broken boundaries often linger long after the relationship ends. In therapy, we’ll process these impacts, rebuild your self-trust, and strengthen your boundaries. My aim is to help you reclaim your voice, reconnect with your values, and rediscover a grounded, confident sense of self. Grief & Loss Grief doesn’t follow rules—it rises and falls, circles back, and often stays longer than we expect. You might be grieving a person, a relationship, or a life you imagined. In therapy, you’ll find a safe space to hold that pain, honour what has been lost, and slowly begin to find your footing again. Together, we’ll work gently, at your own pace, to help you carry your grief while also creating space for healing and hope. Neurodivergence I work in a neurodivergent-affirming way, which means I won’t pathologise your experience or force you into boxes that don’t fit. Whether you’re navigating burnout, masking, sensory overwhelm, or identity questions, therapy is a space where your way of being is valid and understood. Together, we’ll build a relationship that respects your pace, your needs, and your truth. Low Self-Esteem & Self-Worth Struggling with self-doubt or harsh self-criticism can feel overwhelming, but it doesn’t have to define you. In therapy, we’ll explore where these patterns come from, understand how they’ve shaped the way you see yourself, and begin to gently challenge them. Together, we’ll work on strengthening your self-compassion and building a more empowered, confident sense of self that feels authentic and sustainable. Areas I commonly support I have over 15 years of experience supporting adults, children, and vulnerable individuals in various settings. Here are some of the areas I specialise in: Anxiety & Depression Low mood, anxious thoughts, or emotional numbness can quietly take over, leaving you feeling lost or disconnected. In therapy, I offer a space to slow down, understand what’s happening beneath the surface, and gently work through the layers. Together, we’ll find ways to ease the overwhelm and help you feel more present, empowered, and emotionally supported. Chronic Illness & Disability Living with a long-term health condition or adapting to a life-changing diagnosis can bring waves of grief, fear, frustration, and a loss of identity. As someone with lived experience, I understand how complex and isolating it can feel. I offer a space where your reality is not only heard and understood—but genuinely held—with compassion, insight, and support as you navigate what this means for you. Narcissistic Abuse Recovery Narcissistic abuse can leave lasting scars—gaslighting, manipulation, and broken boundaries often linger long after the relationship ends. In therapy, we’ll process these impacts, rebuild your self-trust, and strengthen your boundaries. My aim is to help you reclaim your voice, reconnect with your values, and rediscover a grounded, confident sense of self. Grief & Loss Grief doesn’t follow rules—it rises and falls, circles back, and often stays longer than we expect. You might be grieving a person, a relationship, or a life you imagined. In therapy, you’ll find a safe space to hold that pain, honour what has been lost, and slowly begin to find your footing again. Together, we’ll work gently, at your own pace, to help you carry your grief while also creating space for healing and hope. Neurodivergence I work in a neurodivergent-affirming way, which means I won’t pathologise your experience or force you into boxes that don’t fit. Whether you’re navigating burnout, masking, sensory overwhelm, or identity questions, therapy is a space where your way of being is valid and understood. Together, we’ll build a relationship that respects your pace, your needs, and your truth. Low Self-Esteem & Self-Worth Struggling with self-doubt or harsh self-criticism can feel overwhelming, but it doesn’t have to define you. In therapy, we’ll explore where these patterns come from, understand how they’ve shaped the way you see yourself, and begin to gently challenge them. Together, we’ll work on strengthening your self-compassion and building a more empowered, confident sense of self that feels authentic and sustainable. How I can help I offer several ways of working together depending on the kind of support you’re looking for. Psychotherapy (Talking Therapy) Psychotherapy offers a space to explore the experiences, patterns and emotions that may be affecting your wellbeing. People often come for support with anxiety, trauma, burnout, relational difficulties, chronic illness, neurodivergence, grief or life transitions. Together we work at a pace that feels manageable, helping you understand what has been happening in your life and develop ways to move forward. £70 per session 50 minutes Sessions are available online and in Twickenham Book a Consultation Coaching I also offer specialist coaching for neurodivergent professionals, people living with chronic illness or disability, and those navigating burnout or work-related pressure. Coaching focuses on practical change, helping you develop clarity, structure and ways of working that feel sustainable for your brain, body and circumstances. This work is forward-focused and goal-oriented, supporting you to move forward with greater confidence and direction. £150 per session 60 minutes Sessions are available online and in Twickenham Find out more EMDR Therapy EMDR (Eye Movement Desensitisation and Reprocessing) is an evidence-based therapy recommended by NICE for the treatment of post traumatic stress disorder. It can be particularly helpful when difficult experiences continue to feel emotionally overwhelming, even when you understand them logically. EMDR helps the brain process distressing memories so they become less intense and easier to live with. £125 per session 90 minutes Sessions are available online and in Twickenham Book a Consultation Clinical Supervision I offer clinical supervision for qualified counsellors and trainee therapists. Supervision provides a reflective space to think about client work, ethical considerations, risk and the relational dynamics that arise within therapy. My supervision style is collaborative, thoughtful and supportive of professional development. £70 per session 60 minutes Sessions are available online and in Twickenham Book a Consultation Book a Consultation What it's like to work with me Working together is a collaborative process shaped around your needs, pace and circumstances. Some sessions may involve exploring experiences from the past, while others focus on what is happening in your life right now. The aim is to create a space where you feel able to reflect openly and begin to understand the patterns, emotions and experiences that may be affecting you. Over time, many people find themselves: gaining clarity about patterns in relationships understanding how earlier experiences influence the present responding differently to anxiety or overwhelm developing greater self-compassion building confidence and self-trust There is no pressure to move faster than feels comfortable. The work develops gradually, and the therapeutic relationship itself becomes an important part of the process. Get in touch with me below First name* Last name* Email* Phone* Message* Yes, I am happy to receive emails. * Submit Ready to take the next step? Starting therapy can feel like a big decision, but it doesn’t have to be complicated. Here’s how the process works: 1 Book a consultation Send me a message to book an initial consultation. This can be a telephone or video call of up to 30 minutes (£25), or a full 60-minute assessment session (£60). We'll talk through what’s brought you to therapy, your current difficulties, and what you’re hoping for from the work, and to explore whether therapy with me feels like the right fit. 2 Get to know each other If it feels like a good fit, we’ll arrange a regular time for your sessions, either on the phone, online or in-person. I’ll also send you my client agreement to review and answer any questions you might have. 3 Begin your therapy journey We’ll work together in a structured, supportive way that matches your pace and goals. We’ll also build in regular reviews to reflect on progress, check that the work still feels helpful, and adjust our focus as needed. "Emma has helped me begin the process of recovering from a traumatic experience which triggered a lot of historic issues. Her approach has been better than I could have expected, she's thoughtful, understanding and clearly listens. She helps me approach things from new perspectives and is incredibly compassionate. I was scared to start therapy, but having met Emma, I'm really unsure why I was worried. I now have an outlet for my issues and I'm working through them, it's been life-changing!" Anon My values I believe therapy should be inclusive, accessible, and affirming. I’m committed to providing a safe and accessible space for people of all backgrounds, identities, and abilities, including LGBTQIA+ clients, neurodivergent individuals, and those living with disability or chronic illness.

Learn more about Emma Collens, a BACP accredited psychotherapist and EMDR practitioner in Twickenham. Over 15 years’ experience supporting adults with trauma, anxiety, burnout and life transitions. About Emma Collens BACP Accredited Psychotherapist | EMDR Practitioner | Clinical Supervisor | Coach Hi, I'm Emma I’m Emma Collens, a BACP accredited psychotherapist, EMDR therapist and clinical supervisor based in Twickenham. I offer counselling, EMDR therapy and supervision for adults both online and in person, and have over 15 years’ experience working across mental health charities, voluntary services, crisis support and private practice. Many of the people I work with are thoughtful, capable individuals who have spent a long time coping on their own. Therapy offers a space where that weight can be shared, understood and gradually worked through. Book a consultation My approach to therapy My work is relational and trauma informed, grounded in psychological theory while always recognising the practical realities of your life and circumstances. In our work together I pay attention to: patterns in relationship attachment dynamics how the nervous system responds to stress the impact of past experiences on the present At the same time, therapy is always connected to what is happening in your life right now. Sessions are collaborative and paced in a way that feels manageable. There is no pressure to share more than you feel ready to. Book a Consultation Lived experience and understanding Alongside my professional training, I bring lived experience of chronic illness and neurodivergence. This shapes how I practise. I understand the invisible effort it can take simply to get through the day, and how energy, health, and capacity can affect what people are able to manage. Because of this, therapy with me is: paced with care and flexibility sensitive to capacity and fatigue realistic about the pressures people face respectful of individual needs and boundaries My aim is to create a space that feels calm, thoughtful and supportive. What therapy with me may involve Therapy looks different for each person, but over time many clients find themselves: gaining clarity about emotional patterns understanding how past experiences influence the present responding differently to anxiety or overwhelm developing greater self compassion building stronger boundaries and self trust The therapeutic relationship itself is an important part of the work, and we build that gradually over time. Professional background Before moving fully into private practice I worked across a range of services supporting vulnerable individuals and those experiencing significant emotional distress. My experience includes: mental health charities emotional support services residential care settings crisis support work These roles gave me the privilege of supporting people through many different forms of psychological difficulty and life transition. I continue to undertake regular professional development to ensure my practice remains informed and responsive to the people I work with. Qualifications and professional membership Qualifications BSc (Hons) Psychology CPCAB Diploma in Therapeutic Counselling CPCAB Level 6 Certificate in Clinical Supervision EMDR Practitioner training through EMDR Academy Professional membership Accredited Member of the British Association for Counselling and Psychotherapy (BACP) I work in accordance with the ethical framework and professional standards set out by the BACP. Book a Consultation Health insurance providers I am recognised as a provider for several health insurance companies including: Bupa | AXA | Aviva If you plan to access therapy through your insurance provider, please feel free to get in touch to check whether your sessions may be covered. Ready to get started? Starting therapy can feel like a big step, but you do not need to have everything figured out before reaching out. If you feel something in your life is becoming difficult to carry alone, therapy can offer a space to pause, reflect and begin to find a way forward. Book a consultation

Specialist coaching for neurodivergent professionals, chronic illness and burnout. Practical, sustainable support to improve clarity, confidence and work-life balance. Coaching that understands both ambition and capacity Support for neurodivergent professionals and people navigating chronic illness, burnout or workplace pressure. I offer specialist coaching for neurodivergent professionals, people living with chronic illness or disability, and those navigating burnout, overwhelm or work-related pressure. Sometimes people don’t need therapy. What they need is clarity, structure and a way forward that works with their brain and body rather than against them. Coaching focuses on practical change. It can help you move forward in a way that feels realistic, sustainable and aligned with your capacity. Sessions are available online or in person in Twickenham. Book a consultation Why this work matters to me Alongside my background in psychology and psychotherapy, I bring lived experience of neurodivergence and chronic illness in professional environments. I understand the invisible effort it can take to keep functioning, the tension between ambition and sustainability, and the pressure of trying to perform well while quietly struggling. That experience shapes how I work. Coaching with me is not about pushing harder or trying to “optimise” yourself. Instead, we focus on understanding how your energy, nervous system and cognitive style actually function so that we can create ways of working that are genuinely sustainable. Who I work with I support people who are navigating challenges such as: neurodivergent professionals managing work demands people living with chronic illness or disability in the workplace returning to work after illness, burnout or long term absence high functioning professionals experiencing overwhelm people seeking more clarity, direction or confidence in their work I also work with organisations that want to better support: neurodivergent staff employees returning from long term sickness individuals at risk of burnout staff navigating capacity related challenges What coaching can help with Coaching sessions may focus on areas such as: burnout and emotional exhaustion managing overwhelm and cognitive load boundaries and energy management confidence and self trust communication and advocating for your needs work related clarity and decision making planning and pacing work sustainably navigating workplace challenges The aim is always practical change that supports both wellbeing and performance. My approach Coaching with me is structured, collaborative and goal focused. Together we will work towards practical changes that help reduce overwhelm and create ways of working that feel more supportive and manageable. Sessions may involve: clarifying goals and priorities identifying barriers and patterns that create stress developing strategies for energy management and pacing exploring ways to communicate needs more effectively building confidence and self trust in decision making The work is tailored to your individual situation and develops at a pace that feels realistic for you. Coaching and therapy Although my background is in psychotherapy, coaching is a separate service. Coaching focuses on present and future challenges such as work, direction, capacity and practical decision making. It does not involve trauma processing or mental health treatment. If deeper emotional work becomes important, psychotherapy may be more appropriate and we can discuss that together. Fees 1:1 coaching session 60 minutes — £150 6 session coaching package 6 × 60 minute sessions — £870 Access to Work funded coaching From £130 per session Corporate coaching From £250 per session Sessions are available online or in person . Book a Consultation Ready to explore coaching? If you would like to explore working together, you are welcome to get in touch to arrange an initial consultation. This allows us to talk about what you are looking for and whether coaching together feels like the right fit. Book a Consultation